Category Archives: Auto Services

What Are Good Questions To Ask When Buying a Used Car From a Dealer

When shopping for a good used car, one that looks good, and one that should serve my needs, there is a lot that I don’t know about it, but I would like to know.

  1. Is there a vehicle history report available like Carfax or Auto Check that will disclose any reported accidents or damage?
  2. Has the seller inspected the vehicle carefully? Is there any unreported damage?
  3. Does a vehicle history report show how much maintenance or normal repairs have been done?
  4. How many owners has this vehicle had?
  5. Has the required Maryland State Inspection been performed? 
  6. Did the State Inspection disclose any repair work that is needed but not done?
  7. How much life is left on the tires and brake linings?
  8. What kind of warranty comes with this vehicle?
  9. Can I purchase a vehicle service contract to protect me from any major breakdowns?
  10. If the vehicle is involved in a serious accident and is declared a total loss, will my insurance pay off my amount financed?
  11. Where did this vehicle come from?
  12. Is there any indication that a prior owner might have been a smoker?
  13. If this car is an auction purchase, was it sold with a green light or sold with any conditions?   

What is the Best Way to Buy a Used Car?

In truth, the best way to buy a used car is to purchase it from a friend, a relative, a co-worker that you know well and trust. In this way, you should have full access to the vehicle history. You can learn first  hand about any accidents, breakdowns, major repairs, and  how well was the vehicle maintained?

The great majority of Buyers will research online for the year, make and model that will best sit their needs. Do not let price be the determining factor. The vehicle with the lowest price is probably low for a good reason. Price is important, but value and condition are much more important. 

Where is the vehicle (and the dealer) located? Is it 10 miles away or 100 miles? If you need to return the vehicle for a needed adjustment or repair, will it be convenient, or will it be a hassle?

The selection of the dealer is just as important as the car itself. Does the dealer have a good reputation? Does he have lots of positive reviews posted at third party sites. Does he offer a large selection and convenient financing terms? Does the vehicle come with any warranty or extra benefits? How long has the dealer been in business?

All used cars and trucks are unique. There are no two that are exactly alike. One cannot assume anything about a used vehicle. You have to see it and drive it to make a good purchase decision. 

What Happens When You Trade in Your Car to a Dealer?

If a customer is in the market to purchase a new or used vehicle, he probably has a car or truck that he wants to trade in. While he may have surfed the net and completed his search about what vehicle to buy, what dealers to consider, prices and other concerns, there are several important steps that he should take to maximize the trade in allowance that his dealer will give him. 

While the customer may not need to purchase a Carfax report on his own vehicle, the dealer most probably will. The customer must be aware of any reported accidents or damage, as the dealer will want to use that data to justify a low appraisal value. In this regard, the customer must be realistic in his expectations. 

There are several things that the customer can and should do to maximize the appraisal price. He should google his own vehicle to see what dealers are asking for comparable vehicles. The appraisal value quoted will not be the retail asking prices he sees online; rather he will receive a wholesale price- one much closer to the auction prices that the dealer might pay at a used car auction. And, that number will be further reduced by any mechanical, body, or appearance work the vehicle needs. In this regard, the customer should have the vehicle as clean and shiny as possible. Make it easy for the appraiser to like the car or truck. Don’t give him any reason to knock the trade in value. 

The appraiser will also be looking at prices online, both retail prices asked by other dealers, and wholesale activity for similar models. Again, his final appraisal price will be reduced by any reconditioning that is needed. If the customer has repair orders proving that the vehicle has been well maintained, and that all needed repairs were done, this should support a more favorable valuation.

Fixing a value on the trade in is just as important as fixing the value on the vehicle to be purchased. Most customers spend too much time worrying about the price to be paid for the new vehicle, and not enough time justifying the highest possible trade appraisal. 

The dealer will want to know if the customer has the title to his vehicle. If not, the dealer will call the bank or finance company to ascertain the unpaid balance on the auto loan. Any amount still owing will be subtracted from the appraisal. If the lien payoff is greater than the appraisal value, the customer will need to pay the overage.

If the customer has a vehicle service contract or extended warrantyon his vehicle that has not expired, he can request a cancellation of the contract and obtain a pro rata refund. If 80% of the time or mileage has expired, he should receive a 20% refund of the price he paid years ago. This would help meet his required down payment. The fact that he had a service contract or extended warranty will give the appraiser some confidence that the vehicle should be free of any major problems. 

Is It Hard To Sell A Car Privately?

If the purchaser of a new or used vehicle has a trade in, he must decide whether to sell it privately or trade it into the new or used car dealer. While the majority of customers will decide, for several good reasons, to trade their vehicle in, there are a number of people who will opt to sell privately. The subject of trade ins is a large and complicated one. This blog will address some of the difficulties to be expected in a private sale. The benefits of trading in the old vehicle are detailed in a blog entitled “Advantages of Trading In Your car” at Trust Auto in Sykesville, MD.

In order to conduct a successful sale of his old vehicle, there are several things that should be handled. The first challenge to the private seller is to try to determine the market value of his current vehicle – what is a reasonable asking price? For this he must perform some diligent research, looking at similar vehicles listed at dealer websites and third-party searchers like Google or CarGurus.  From the average asking prices he must subtract what it will cost to fully recondition the vehicle, both mechanically and cosmetically. A professional detailing job will take about four hours and cost $150 or more. 

Next he will need to prepare a VDP, or vehicle detail page, a full description of every aspect of his vehicle. The more information that is provided the better. Help the prospective buyer to better visualize the car or truck. Several good photos of the inside and the outside will be needed. If the seller is going to find a buyer, he will need to place a classified ad with one or more of the classified automotive listing services such as Kelley Blue Book, Edmunds, TrueCar and many others. These services cost money, and a prime location that offers better visibility can be expensive. The objective is to help a buyer looking for a particular vehicle be able to find the sellers car or truck, click on that vehicle, read about it, see the photos, and be interested enough to call or email the seller for more information. If and when they do communicate, the buyer will ask all the usual questions that he would ask a dealer. And, he will need to be satisfied with the answers, to the point that he is willing to visit, inspect and drive the vehicle. 

If the vehicle passes the buyers inspection and he wants to buy it, the parties must agree on the price and how it will be paid. In almost all cases, the seller should require payment in cash or certified check. The seller should limit his future liability by selling the vehicle “As Is”, with no written representation about the condition of the vehicle. Private buyers are notorious for failing to show up for an appointment. If they want to buy it, their first offer will usually be much lower than the asking price, so the seller must be prepared to negotiate. 

If and when agreement is reached, the seller will need to produce the ownership title. If there is a bank lien on the title, he must call the bank, request a payoff amount and instructions for processing the payoff and getting the title. This will take several days, and maybe longer. When the seller receives the title from the bank, he should complete the assignment, including the buyer’s information, and take the title to the DMV to complete the transfer. Until the DMV processes the name change, the seller remains liable for any loss caused by the vehicle. Therefore, all insurance coverage must be kept until the transfer is complete. Any delays will extend the sellers legal liability. 

If the seller has an extended warranty or vehicle service contract on his car or truck, this could greatly facilitate the sale. Most warranties and service contracts are transferable for a small fee, and this will give the buyer much more confidence in completing the purchase. This is one of the many benefits of buying a service contract from a dealer when the seller makes his new purchase. There are many reputable service contract providers today, and Trust Auto in Sykesville, MD, works with several of the leading companies.

4 Car Maintenance Repairs You Can Do At Home

With colder weather quickly approaching,  taking necessary precautions to prepare your car for snow, bad roads, and the change of seasons is an important step to keeping your car running smoothly.

Instead of taking your car to a costly mechanic, save a buck by doing some general maintenance repairs at home. You don’t have to be a car expert or even mechanically inclined to know how to  do basic repairs on your vehicle.

1. Oil ChangeImage result for car oil change illustration

Tools: Ratchet, oil pan, funnel, oil filter wrench

Time: 30-45 minutes

You’re supposed to change your oil every 5,000 miles, but before you start, take a few safety precautions:

  • Never change the oil while your car is still hot. Driving around the block may loosen up the oil and make it easier to change, but park, wait for your engine to cool down, then get to work.
  • You will most likely need to use a jack to get under your vehicle, so be sure you are comfortable using a jack.

Changing your vehicle’s oil is the messiest job on this list, so be prepared to get a little dirty!

  1. Using a jack, get under your car and find the vehicle’s oil pan. It should be easy to find.
  2. Unscrew the drain plug and drain all of the old oil into the oil pan.
  3. When all the oil is drained, put the drain plug back in place.
  4. Under your car’s hood, locate the oil filter and remove using your oil filter wrench (there will be some oil on the filter, so be careful).
  5. Lubricate the rubber gasket on the new oil filter and fill the new oil filter 2/3 of the way with new motor oil
  6. Screw in the new oil filter and tighten by hand.
  7. Using your funnel, fill the engine with new oil.
  8. Double check your oil levels to be sure you’ve added enough by using a dip-stick.
  9. Discard the old oil filter.

Most gas stations will recycle old motor oil, so check the gas station closest to you.

2. Changing Your Wiper Blades

Tools: None

Time: 5-10 minutes

This is very important as we enter colder months and start getting frost on our vehicle’s overnight and even some ice! Wiper blades are rubber, so they experience wear and tear a lot more frequently than other external parts.  Keeping your blades fresh and new for winter months will increase your visibility and make you a safer driver.

Changing your wiper blades varies between cars, so if you are unsure how to do this, always check your owner’s manual first.  But for the most part, this is a pretty simple task.

  1. Lift your windshield wipers and carefully remove the blades.
  2. While doing this, pay attention to how the blades were attached.
  3. On most vehicles, there’s a tab on the bottom of the wipers – push to remove the blade.
  4. Attach the new blades, being careful not to bend the metal frame of the wipers, and make sure they are secure.

(If you can’t figure out how to do this, most wiper blades packaging come with installation instructions.)

3. Topping Off Your Fluids

Tools: Funnel

Time: 15-20 minutes (for all levels)

One of the easiest maintenance tasks to perform on your vehicle is topping off your fluid levels – windshield washer fluid and antifreeze especially for winter.

Windshield washer fluid is as simple as lifting the hood of your car and locating the container and using a funnel, pouring windshield washer fluid into the container until it reaches the “fill” line. If there is no clear indicator, leave a few inches at the top.

Antifreeze is important for your engine so it doesn’t overheat. Locate the reservoir and loosen the cap. Allow the pressure to release before fully unscrewing the cap. If the coolant level is low, add the correct coolant to the reservoir (not the radiator itself).

Image result for oil change car

4. Replacing Your Vehicle’s Air Filter

Tools: None

Time: 10-15 minutes

It’s recommended that you change your vehicle’s air filter once a year, or every 12,000 miles, whichever comes first. This only takes about 10 minutes to do by yourself, making it a quick fix that shouldn’t go overlooked.

  1. Find your filter under the hood of your car. It is a rectangular box with metal clips on the side (if you can’t locate it, check your owner’s manual).
  2. Open the cover and remove the old air filter, taking note of how the filter fits inside the casing.
  3. Replace with the new filter and close the cover using the metal clips.

These 4 tasks can be done easily in your own driveway and will save you a boatload of money (auto mechanic costs can add up!). If ever you are unsure or uncomfortable working on your vehicle, read through the owner’s manual or call your local mechanic.  Most auto shops will be able to help you determine the best brands and types of fluids for your vehicle, what wiper blades fit your make and model, and what size air filter you need.

Meet Liberty Car and Truck Services – Offering Full Automotive Services

Did you know? Trust Auto has an on-site sister company – Liberty Car and Truck Services. Trust Auto proudly provides all of our customers access to a full service department and body shop, without the hassle of leaving the property.

Liberty Car and Truck Services offers a wide range of services that is carefully provided by our licensed technicians. From simple oil changes to transmission repairs to engine replacements, our team is dedicated to maintaining a high level of customer service and making all repairs in a timely manner.  

Restoring all vehicles to like-new condition is a top priority through the use of state-of-the-art technology. Out technicians stay current on new and effective techniques to repair all vehicles of every make and model.  See below to read all the services Liberty Car and Truck Services provides to their customers.

A Wide Variety of Automotive Services

General Maintenance

We understand that general services aren’t always easy to do on your own – that’s why we are here to help.

  • Oil Changes
  • Filter Replacements
  • Maryland Vehicle Safety Inspections
  • Maintenance Inspections
  • Vehicle Diagnostics

 oil change

Transmission Services

  • Rebuilt Transmissions
  • Axle Replacement
  • Clutch Repair
  • Automatic & Manual Transmission Repair
  • Differential Repair & Replacement

Engine Services

  • Engine Repair
  • Engine Performance Check
  • Belt & Hose Replacement
  • Ignition System Maintenance & Repair
  • Drivability Diagnostics

Tire Services

  • Tire Replacement
  • Tire Rotation
  • Wheel Alignment
  • Tire Mounting & Balancing

auto shop

 

System Repairs

  • Electrical System Repairs
  • Cooling System Repairs
  • Cooling System Repairs
  • Brake System
  • Steering System
  • Computer System Diagnostics

Other Services

  • Suspension & Steering Repair
  • Pre-Purchase Inspections
  • Chassis & Suspension
  • Power Steering Repair
  • Body & Trim Repairs
  • Power Accessory Repairs

See what services we cover under our Service Warranty.

Schedule Your Service Appointment Today.